Coronavirus COVID-19 Testing Lab Information System (LIS) / Lab Information Management System (LIMS) Software
Commercial & Academic Testing Labs Can Quickly Create a HIPAA Sample Tracking & Patient Management System
How will your lab track cases, share information & work with local hospitals & healthcare organisations doing COVID-19 testing while exponentially scaling?
Giva's HIPAA-compliant cloud application allows labs, hospitals and other healthcare organisations to:
Very quickly stand up a HIPAA-compliant cloud Laboratory Information / Laboratory Information Management System to facilitate communication and information sharing on patient samples, test status, results, reporting, etc.
Coordinate resources and workflows, and establish testing priorities
Easily monitor testing and results with real-time Reports and Dashboards so decision makers can take action, report to Local, State and Federal agencies and hospitals, as necessary
If desired, allow key healthcare partners access to a shared cloud system so information sharing is real-time
Seamlessly integrate with email to provide progress and status notifications to partners as necessary
Allow patients to log into a HIPAA compliant Self-Service portal to view results and provide more information as necessary
Streamline any process involving paper
Automate workflows to save time
Deploy in days, train healthcare providers in 1 hour
"Giva is easy to learn, quickly create service requests and it's very affordable. The reporting and dashboards are better than any other product. Giva is an extraordinary value and our customers are very happy!"
- Mike Norman, Director at MetroHealth
Reduced initial contact time by 45% and increased first call resolution by 40% with Giva's intuitive case workflow and knowledge base
Increased customer satisfaction by 45% since calls are shorter and the right answers are provided on the first interaction
Reduced case volume by 35% due to using Giva's customer self-help portal
Giva makes HIPAA compliance very easy for our customers since the data centre, hardware and software infrastructure of Giva's cloud help desk software meet the very strict HIPAA compliance regulations.
Giva uses HIPAA-compliant data encryption to ensure that all PHI data in hospital and healthcare electronic health and medical records is secure.
Giva's HIPAA-compliant backup strategy creates regular backups on a daily and weekly basis to enable the ability to quickly restore data from encrypted backups, if needed.
Giva's HIPAA-compliant security approach uses a comprehensive, multi-tiered security strategy to protect PHI in electronic health and medical records combined with a multi-tenant infrastructure to manage costs for our customers.
A security-first approach means that a regular assessment of application vulnerabilities is a key part of providing the highest levels of data security for PHI from electronic health and medical records. Proper log management is utilised for anomaly detection and forensic analysis.
Giva's HIPAA-compliant security policies go beyond basic data centre compliance and encompass how technology, people and process come together to drive outcomes to protect PHI in electronic health and medical records.
All processes are validated against a rigorous set of controls by an independent team of CPA auditors. The annual SSAE 18 SOC 2 Type 2 compliance reports is issued and shared with all Giva customers upon request. Skilled HIPAA-certified engineers available 24/7/365.