the
Givadifference

Deploy in Days/Train in 1 Hour

Giva Service Management™ Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.

Robust, Fast & Painless Reporting for Higher Quality Decision Making

Giva's robust, fast and painless reporting/analytics/KPIs measure team productivity, responsiveness and customer satisfaction resulting in faster and higher quality decision making.

Highly Customisable Without Programming or Consultants

Customisation and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.

 

Giva Whitepapers
Giva Blog
Blog
Sep 13, 2017 - 5 Main Concerns for Cyber Security Teams
On 14 February 2017 the UK launched a cyber security unit, tasked with protecting the government, authorities and companies from cyber attacks. Read more
Aug 22, 2017 - 4 Ideas That Can Help Improve Customer Service in the UK
Though overall customer service in the UK has improved, statistics from the recent 2017 report by the Institute of Customer Service show that there has been an increase in customer effort and disputes with organisations. Read more
Aug 7, 2017 - How the UK Plans to Overhaul Technical Education
Prior to his resignation in 2016, Former Minister of State for Skills, Nick Boles, made known plans to overhaul technical education in the UK, both in delivery and priority. Read more