Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned
The Giva Difference
Giva helps teams achieve Service Management excellence
Deploy in days, train in 1 hour
Robust, fast & painless reporting for higher quality decision-making
Highly customisable without programming or consultants
Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned
An ITIL-compliant help desk and customer service solution that helped PCTS deliver extraordinary service to mission-critical operating and emergency rooms nationwide
Multiple service desks for its internal IT help desk and customer service organisations
One-week deployment for a geographically dispersed workforce
60 percent higher ROI than competing help desk software applications
Tools to maintain an 80 percent first call resolution rate
An 85 percent increase in attorney satisfaction with IT support and the ability to maintain a 4.9 customers satisfaction rating from attorneys out of possible 5.0
November 14-15, 2019 Paris, France
The World Congress & Expo on Healthcare IT is a conference which focuses on technological innovations that can further develop today's healthcare systems. Read more
On March 13 of 2019, Secretary of State for Health and Social Care, Matt Hancock, announced the creation of NHSX, which is a new unit developed to bridge the gap between healthcare and digital technology. Read more
The Department of Health and Social Care (DHSC) recently published a policy paper which lays out the government's plan and vision for the development of user friendly technology in healthcare. Read more