IT leaders are constantly looking for ways to bring about positive change in their organisations and one cannot deny that cloud-based technology is a part of that. Consequently, more help desk managers are opting to introduce online IT help desks to ensure that their customers receive the required support quickly and efficiently. Below is a list of reasons why deploying technologies like Giva's IT help desk can be advantageous:
Asset management and tracking software programs are critical components of organisational maintenance and development. If implemented correctly, they can minimise administration costs, centralise business processes, enhance customer service (CS) and strengthen an organisation's functions. The following is a list of areas in which asset management and tracking software can help your organisation:
The decisions you make when onboarding cloud/SaaS vendors can determine the fate of your organisation. It is critical that you are well informed on the software solutions your business needs and whether or not the vendor can provide you with the best software, security and services. Here is a list of the most important questions to ask potential software providers to help you make that decision more confidently:
Technology changes so rapidly that in most cases, trying to keep up can seem nearly impossible. Some may feel that current technology is adequate, while others must have the latest and greatest. Whatever the reason, new technology is often vital to remaining secure and competitive with others around the world, especially in government and business sectors of society.
Worth approximately £6 billion, the cloud-computing industry is gaining traction in an increasing number of UK-based organisations. Some 84% of UK organisations currently use cloud services as part of their IT strategy, which represents a near doubling of the 48% adoption rate in 2010.
