• Giva Global Sites
    • North America
    • Asia Pacific
    • Middle East
Giva on Twitter Giva Schedule a Call Schedule Call
Giva
  • The Giva Difference
    • Overview
    • IT Help Desk Reports
    • Customer Service Reports
    • Dashboard
    • Intuitive Design
    • Highly Customisable
  • Products
    • Customer Service
    • IT Help Desk
    • Asset Management
    • Knowledge Management
    • IT Change Management
    • Service Desk
    • Mobile
    • HIPAA Compliant
    • Privacy Shield Certified
    • Dashboard
  • Customers
    • Case Studies
    • Compare Giva
    • Testimonials
  • Whitepapers
    • Avoid Buying Mistakes
    • Ask Vendors These Questions
    • IT Help Desk Best Practises
    • Customer Service Best Practises
    • Healthcare Whitepapers
    • Law Firm Whitepapers
  • Demo
Pricing
Start Free Trial
Avoid Mistakes When Buying Any Software Or Cloud Services
Questions To Ask Software Or Cloud Vendors
IT Help Desk Best Practises
Customer Service Best Practises
Healthcare Whitepapers
Law Firm Whitepapers
Compare Giva
Help Desk Glossary of Terms
Free Needs Assessment Excel Tool

Customer Service Industry Best Practice Whitepapers

Innovative Ideas to Achieve Success In Customer Service

Get outstanding results from your customer service organization with new ideas and best practice approaches.

 

Featured Whitepapers

Customer Service Best Practices - What Features and Functions You Should Look For in Customer Service Software
 
View Product Info
How to Leverage Metrics & KPIs to Reduce Call Volume
 
View Product Info
Implementing Service Level Agreements - The critical element in service delivery
 
View Product Info
 
 

Additional Whitepapers

Customer Service Whitepapers

  • Customer Service Best Practices - What Features and Functions You Should Look For in Customer Service Software
  • How to Leverage Metrics & KPIs to Reduce Call Volume
  • Implementing Service Level Agreements - IT Service Desk - The critical element in service delivery
  • Sample Service Level Agreement (SLA)
  • Knowledge Management Return On Investment (ROI) Overview
  • Tough Questions to Better Qualify Any Software or Cloud Vendor - Part 1
  • Tough Questions to Better Qualify Any Software or Cloud Vendor - Part 2
  • Tough Questions to Better Qualify Any Software or Cloud Vendor - Part 3
  • The Value of Surveys
  • Save Money With a Cloud Application
  • How to Select the Best Contact Center Outsourcer & Create a Win/Win Partnership
  • Interview Question and Answers for Any Job Candidate
  • Giva Cloud Customer Service Quick Start Guide
  • Giva HIPAA Compliance Documentation
  • Why the Cloud is Taking Over Traditional IT Systems?
  • Why HIPAA Compliance Should Be Applied to Other Industries to Increase Security
  • Why Encourage Negative Feedback to Make Customers "Sticky"
  • How to Inspire the Mind of IT Company Leaders
  • How to Inspire the Mind of a Company Leader
  • How to Get Senior Leaders on Board with Purchasing New IT Help Desk and Customer Service Software
  • 5 Pitfalls to Avoid When Buying Cloud Software
  • Customer Escalations - Why You Should Reward Customers Who Complain
  • A Step-by-Step Guide to Choosing Help Desk Software
  • 13 Ways to Develop Your Company's Help Desk Best Practices
  • 5 Ways Every Leader Could Benefit From Meditation and Mindfulness
 
The Giva Difference
  • Overview
  • IT Help Desk Reports
  • Customer Service Reports
  • Dashboard
  • Intuitive Design
  • Highly Customisable
Products
  • Customer Service
  • IT Help Desk
  • Asset Management
  • Knowledge Management
  • IT Change Management
  • Service Desk
  • Mobile
  • HIPAA Compliant
  • Privacy Shield Certified
  • Dashboard
Customers
  • Case Studies
  • Compare Giva
  • Testimonials
Whitepapers
  • Avoid Buying Mistakes
  • Ask Vendors These Questions
  • IT Help Desk Best Practises
  • Customer Service Best Practises
  • Healthcare Whitepapers
  • Law Firm Whitepapers
Company
  • Contact
  • About Giva
  • Blog
  • Giva News
  • Partners
International
  • North America
  • Asia Pacific
  • Middle East
Giva Logo
Privacy Policy | Terms of Use | © 2019 Giva, Inc. All Rights Reserved.
Giva on Twitter