How to Leverage Metrics & KPIs to Reduce Service Desk Call Volume and Costs and Increase Customer Satisfaction
Customer Service VPs & Directors - Senior Customer Service Leaders Webinar Series
As a VP/Customer Service Director, do you know how to use metrics and key performance indicators (KPIs) to turn your organisation around?
Are you struggling with what you should measure and how to do it?
At this Webinar, you will learn to:
Attend this Webinar and receive a complimentary series of White Papers on how to better utilize Reports, Metrics and KPIs to reduce service desk call volume and costs and increase customer satisfaction.
Register now by clicking on a session time: