Ticket Creation Made Simple
At Giva, supporting law firms is what we know well since we've been doing it for over two decades. We have people on our team who have years of experience in the help desk and customer service trenches, including those of large law firms, so they know that speed and simplicity really matters. As a result, we have built very clean and intuitive screens. We have a seamlessly integrated knowledge base to help quickly resolve issues and other tools like scheduled tasks, macros, parent/child tickets, Tsunami tickets, quick tickets, and quick resolutions to speed resolution, streamline workflows and increase customer satisfaction.
Learn more about Giva's IT ticketing system