Defined & Tested HIPAA Cyber Security Policies & Procedures for Giva's Cloud Help Desk Software

Giva's HIPAA-compliant data centers have a comprehensive set of documented policies that have evolved in accordance with security standards and best practices. These HIPAA cybersecurity protocols go beyond basic data center compliance and encompass how technology, people and processes come together to drive outcomes to protect PHI in electronic health and medical records.

HIPAA Policy and Procedures Documents Available for Review

  • Annual SOC 2 Type 2 Auditors Report
  • HIPAA Privacy Policy
  • Backup Policy
  • HIPAA Data Retention and Data Erasure Policy
  • Disk Sanitization and HIPAA Data Destruction Requirements and Procedures
  • Monitoring Incident Response Procedures
  • Packet Inspection Exceptions Policy
  • Patching and Maintenance Policy
  • Infrastructure Change Management Policy
  • Security Incident Response
  • Service Level Agreement
  • Security & Datacenter Audit Fact Sheet
  • Business Continuity Plan
  • Escalation Procedures
  • Company Security Policy
  • Problem Management Procedure
  • Human Resources Procedure for new employee addition
  • Provisioning Quality Assurance Policy and Procedures
  • Customer Authentication Procedures
  • Procedure for Reviewing Vulnerability Reports