7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records
All USA based hospitals, healthcare organisations, affiliated industries and foreign organisations doing business in the USA are required by law to meet the regulations of the Health Insurance Portability and Accountability Act (HIPAA). HIPAA compliance requires very strict security policies and data encryption with significant penalties for failing to protect personal health information (PHI) in electronic health and medical records.
Giva makes HIPAA compliance very easy for our customers since the data center, hardware and software infrastructure of Giva's cloud help desk software meet the very strict HIPAA compliance regulations.
Giva's HIPAA-Compliant Cloud Help Desk Software Includes a Business Associates Agreement (BAA) to Protect Electronic Health & Medical Records
A HIPAA business associate agreement (BAA) is a contract between a HIPAA-covered entity (Giva's customer) and a HIPAA business associate (Giva). The contract protects personal health information (PHI) in any electronic health or medical record of the HIPAA-covered entity in accordance with HIPAA regulations.
The signed BAA contractually obligates Giva to protect our customer's PHI. This means that Giva shares liability with our customers in the very unlikely event of a data breach.
The signed BAA contractually binds the service provider to protect PHI. This means the service provider shares liability with the covered entity in the event of a data breach.
A BAA clearly defines the roles and responsibilities of Giva in protecting PHI in hospital and healthcare electronic health or medical records.
Cloud help desk software used by a hospital or healthcare organisation without a BAA is not HIPAA complaint.
50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
60% reduction in the 5 year Total Cost of Ownership (TCO)
Saved at least 1 FTE due to lower ongoing administration