Creating, Approving, Implementing, and Closing RFCs
Take a tour of the standalone eChangeManager workflow and notifications.
Reporting on RFCs
Customising RFC Layout
Hosted ITIL & SOX Compliant IT Change Management Software Change Status Report
Easy-to-use Change Status Report-Giva eChangeManager
This report shows the current volume in all of the open change statuses. This is useful to determine the workload impact on resources. This report allows you to query by Status(s), Service Group(s), Implementer(s), Priority(s), Scope(s) and Change Category(s).
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All Tours
- RFCs-Intuitive Home Page Dashboards
- RFCs-Quick Navigation
- RFC Customisation Fields
- RFC Approval & Notifications
- RFC Routine Approval & Notifications
- Urgent, Simple, Routine Quick Approval
- Urgent Change
- RFC Ready for Approval
- Incomplete RFC
- RFC Need Planning
- RFC Rejected
- Automated Notification Workflow
- RFC Status Workflow
- RFC Change Manager Approval
- RFC Team Approval
- RFC Change Summary
- RFC Change Detail
- Asset List
- RFC Attach Assets
- RFC Plans & History
- RFC Change Wrap-up & Induced Problems
- Forward Schedule Help Desk Integration
- RFC Integration with Help Desk
- RFC/Help Desk Service Request Integration
- Dashboard & Reporting
- Backed Out Changes Report
- Change Category Report
- Change Closed Code Report
- Change Rejection Reason Report
- Change Requester's Department Report
- Change Status Report
- Forward Schedule of Change Volume Report
- Forward Schedule of Changes Report
- Induced Problems Report
- My Requested Changes Report
- Schedule Changes by Group Report
- Schedule Changes by Scope Report
- Successful Changes Report
- Easy RFC Form Customisation
