"Giva's flexible reporting engine facilitates our ability to provide both regular weekly and monthly reports and allows us to be responsive to our clients' requests for ad hoc information."
"The Giva help desk solution is highly customisable to meet Stroock's unique needs. For example, Stroock has developed its own customer satisfaction survey. The results are automatically tabulated in an easy-to-use report."
"Giva real-time reports allow us to carefully monitor customer service key metrics, hour-by-hour and minute-by-minute with no special reporting program, custom coding, or training. "
Benson Smith
Customer Services Director
Casio Computer Co., Ltd.