3 Reasons Why Change Management Software is Important

Reasons Why Change Management Software is Important

While it is quite normal for businesses to evolve and change for the sake of improvement, sometimes employees may lose sight of the bigger picture. The lines become blurred and needs arise for something to keep organisational processes under control and assist staff in having a smooth transition. Change can alter the fundamentals of an organisation including the tasks that a job position entails, the organisation's business model, its structure and business operations. This is where change management software comes in. Below is a list of reasons why such software is vital for an evolving organisation:

  1. It allows executives to plan and prepare prior to the change

    This presents them with an opportunity to assess the situation and form structured techniques for maintaining order. This also allows them to prepare the necessary IT systems and technologies that the organisation will need during and after the change process.

  2. It helps individuals in an organisation become aware of, accept and embrace change

    Change management focuses on the people aspect of the organisation. It does this by leveraging organisational tools such as coaching and training to minimise the impact of change and make the transition process easier. Employees need to understand the objectives behind the change so that they can be a constructive part of it. They must also be prepared to alter the way they work to accommodate the new modifications and improve their efficiency levels.

  3. It ensures that the negative effect of change on the organisation is minimal

    Organisations put themselves through the change process for two reasons: to embrace a new opportunity or to combat a problem. In both cases, the instability and disruption that comes with change puts the organisation at risk of falling short. Change management software helps the organisation maintain or strengthen its position in times of uncertainty.

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms